Through the website, 20,493 users have performed the self-diagnosis, of which 10,792 have been suspicious cases.

Additionally, the call center offers exclusive services in the event of a health emergency. They have received 79,792 calls from residents throughout the state, of which 20,493 were suspicious.

Telemedicine care has allowed interactive, real-time communication between patient and physician. The city of La Paz accounted for 60% of telemedicine consultations under this telephone line and web platform scheme.

"This remote care scheme has been a strength of the state in the fight against the pandemic, since, by providing telephone or digital assistance, it prevents people from gathering in hospital units, where there is a higher level of exposure to the virus. It is a key strategy for Baja California Sur to avoid overcrowding of medical services as has occurred in other states in the country", explained George Flores, Baja California Sur's Secretary of Health.

The residents of Baja California Sur, can perform the self-diagnosis through the following link: http://covid19.bcs.gob.mx/ 

On the other hand, the Mexican Social Security Institute (IMSS), introduced since March of last year a telemedicine tool in its family medicine units located in the towns of Guerrero Negro, Ciudad Constitución and Cabo San Lucas, to connect with the HGZ No. 1 in the city of La Paz and provide specialized remote care.