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More than 5 million telehealth interventions in Mexico in 2020

The Telehealth Observatory of the National Center for Technological Excellence in Health (CENETEC) published the report on Telehealth actions in Mexico carried out by State Governments Health services during 2020.

CENETEC conducted a report on the number and type of telehealth actions implemented in state health services during the period January-November 2020. The number and types of services offered during 2020 were undoubtedly affected by the COVID-19 pandemic. 5,741,033 was the total number of telehealth actions during 2020 in 20 states that registered their data.

Of the more than 5 million services, 1,527,281 corresponded to "COVID-19 remote medical advice", according to the Telehealth Observatory document, being this action the most recurrent. The second most used type of action was "COVID-19 Triage or remote filter actions", with nearly 1,100,000 services provided.

The remaining services and actions provided were as follows: Remote follow-up, remote medical advice, remote monitoring, tele-education, COVID-19 remote interconsultation, remote triage or filter NON-COVID-19 actions, specialty and subspecialty teleconsultation, service coordination and remote visit pass.

The specialties with the highest number of teleconsultations were internal medicine with 46.8% and psychiatry with 30.3%. The remaining specialties were gynecology-obstetrics with 11.2%, surgery with 6.8% and pediatrics with 4.8%.

The state with the highest number of telehealth services provided was Guanajuato with 39.3% of the total number of consultations nationwide, followed by Sonora with 12.6% and Hidalgo with 9.6%.

Find out more at https://cenetec-difusion.com/observatoriotelesalud/ and by visiting our Reference Frameworks section in the Government of Mexico section: https://saluddigital.com/marcos-referenciales/

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