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COVID-19: The role of Digital Health in Michoacán, Mexico

The Michoacán government adopted telemedicine tools to manage the epidemic in the state and thus provide specialized care to suspected cases.

At the end of May, the Ministry of Health of the state of Michoacán, Mexico, introduced the smartphone application, My Health Michoacan, a telemedicine service to provide medical care and guidance to people who are confirmed cases of COVID-10 in the state of Michoacán.

The application, which was developed by the Health Intelligence Center in collaboration with the Secretariat of Health, University of San Nicolás de Hidalgo and the Vasco de Quiroga University, offers medical care through video calls with patients, in which the doctor will carry out a questionnaire, a medical assessment and in relation to this will give the necessary recommendations. At the end of the session the patient will receive by SMS the corresponding medical guidance.

The app is available on the Play Store and AppStore for mobile devices at the following link:

https://play.google.com/store/apps/details?id=michoacan.gob.misaludmich

https://apps.apple.com/mx/app/mi-salud-michoacan/id1513077756

As of July 11, the app has provided nearly a thousand attentions, 560 video calls and more than 300 follow-up calls to infected patients.

In addition to this application that is for the exclusive use of patients who tested positive for COVID-19, the Government of Michoacán presented the michoacancoronavirus.complatform, which updates information on confirmed, suspected and negative cases, as well as deaths and recovered patients recorded in the state.

Another of the actions that accompanies this platform is the COVID-19 Michoacan application available for Android devices:

(https://play.google.com/store/apps/details?id=com.onixcode.covidmi&hl=es_419) and iOS (https://apps.apple.com/mx/app/covid-19-michoac%C3%A1n/id1507468408), this app also finds up-to-date information on the current situation of COVID-19 in Michoacán, as well as general recommendations for the people.

It also offers a line to provide medical care to patients by telephone, as well as a self-diagnostic assessment questionnaire for those with suspected infection of the virus. The app even has access to Club Chanani, a child eduentertainment platform made by artists, athletes and parents.

The State of Michoacán, took national relevance in the subject of COVID-19 when the Technological Institute of Morelia, gathered a group of students, former students and researchers for the repair of more than 100 artificial respirators, which were subsequently sent to IMSS clinics in different places of the country.

Digital Health tools implemented by state authorities can certainly achieve a link between patients, for telemedicine tool applications in the future within the state of Michoacán and its health services.

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