Amazon Web Services (AWS) collaborated with the Electronic Government and Information and Knowledge Society Agency (Agesic) of Uruguay to develop a vaccination schedule system.
The Ministry of Public Health (MSP) appointed Agesic as in charge of developing an appointment scheduling system for the vaccination process against COVID-19. For the creation of this system, they used AWS cloud services.
The system was developed in record time, completing production in two days. Through this, the population can request an appointment for vaccination, schedule a specific time and day, and finally attend the immunization.
“We overdimensioned the capacity of the system. The cost was low for that level of capacity and guaranteed that the system could register requests from 800,000 people without any setbacks,” explained Gabriel Hernández, director of Infrastructure and Operations at Agesic.
The Salud.uy platform, part of Agesic, has been part of the MSP's strategy to deal with COVID-19 since the beginning of the pandemic. Since the beginning of the health emergency, the MSP has developed various digital strategies, such as chatbots through WhatsApp or Messenger, however, the challenge of creating a vaccination request management tool was different.
The GeneXus company was one of the technology service providers that participated in the design and development of the system. "Together with Agesic's technical areas, they analyzed what the current problems were and what would be the ideal architecture to guarantee the optimal functioning of the schedule request system for the vaccination campaign in Uruguay," explains AWS.
The protection of user data was a fundamental aspect in the creation process, however, it was also necessary to review the legislation to know the regulations on the use of the cloud. Finally, the system complied with the legislation and Agesic requested approval from the Uruguayan Personal Data Control and Regulatory Unit.
In this way, by adopting AWS services, it was possible to register more than 800 thousand requests from people. “Through the new system and its various channels (web, WhatsApp and app), all people are always attended to, enter their data and remain on the waiting list, so that later, in a coordinated manner, the quotas are assigned respecting the order request”, explained Pablo Orefice director of Salud.uy.
Also thanks to the system it was possible to know the exact percentage of progress in vaccination against COVID-19 in Uruguay; plan logistics throughout the country, and streamline the process.
AMAZON WEB SERVICES
https://aws.amazon.com/es/solutions/case-studies/agesic-msp/
