The National Center for Technological Excellence in Health (CENETEC) developed an analysis of the platforms used for telemedicine services in Mexico.
The analysis was carried out based on technical information provided by health providers between November 2019 and June 2020. In addition, it takes into account the different services that telemedicine considers, such as teleconsultation, interconsultation, medical advice and remote monitoring. On the other hand, it takes into account technical issues related to clinical information and software.
The analysis shows the currently existing platforms in the federal health system in Mexico, reviewing technical characteristics. However, it is not an evaluation or certification document for the platforms.
“In the case of the teleconsultation service, diagnostic interpretation and remote monitoring, the telemedicine software must have the capacity to integrate physiological measurements, diagnostic images and other patient information, according to the medical devices to be used, in order to help in clinical decision making”, explains the text.
In this way, it is recommended that the system has the option of registering different user profiles, so that it can be used by different departments of the health center. In addition, its use should be promoted among general practitioners, specialists, nurses, care coordinators, and patients.
The variables identified by CENETEC to provide services through telemedicine in terms of functionality and considering the existing resources were the following:
- video conference
- Management of different profiles
- Schedule
- appointment scheduling
- Clinical summary
- Control of treatments
- Treatment of images, audio, video and data of biomedical equipment
- file sharing
- Interoperability with other systems
- Database
- electronic recipes
- chat
- Security
- Mobile app
Some of the general notes made by CENETEC were the following: "Most of the solutions have the videoconferencing application integrated, or it is possible to manage this functionality, so it gives an advantage not to implement videoconferencing systems separately". And that more than 60% of the platforms offer their services through annual or monthly license rental payments, which facilitates the initial investment for its implementation.
You can review the full analysis to learn more: https://cenetec-difusion.com/observatoriotelesalud/wp-content/uploads/2020/12/Analisis-de-Plataformas-para-servicios-de-telemedicina.pdf
