In response to the pandemic, in mid-2020, the Government of the state of Baja California Sur (BCS), enabled a self-diagnosis web application for COVID-19 patients and a COVID-19 call center.
Between the self-diagnosis web platform and the call center, they have provided remote care to 125,837 people during the health emergency.
Through the web tool, it was possible to identify more than 13,000 suspected cases of COVID-19 and carry out remote monitoring of possible carriers, to monitor them and learn about the evolution of the disease or rule out the case. On the other hand, through the attention center, a little more than 30 thousand suspected cases were detected.
In addition to remote monitoring and self-diagnosis services, the state government implemented a telemedicine program "with the aim of improving the health of people suspected of having coronavirus and patients who suffer from it," they explained.
In total, 43,452 telemedicine consultations were carried out, with La Paz and Los Cabos being the municipalities with the largest number of services provided, with 25,751 and 15,200, respectively.
The patients identified as positive for COVID-19 through remote monitoring have been counted, and at the moment (August 11), there are 1,710 active cases and more than 35,000 recovered.
If you live in BCS and have had contact with a positive case of COVID-19, or have symptoms of the disease, you can call the following number 800 227 26843 or perform the self-diagnosis online: http://covid19.bcs.gob.mx/
GOVERNMENT OF BAJA CALIFORNIA SOUTH
https://coronavirus.bcs.gob.mx/telemedicina/
TRIBUNE OF THE CAPES
https://tribunadeloscabos.com.mx/124-mil-personas-atendidas-en-centro-telefonico-covid-y-app-62588
