Amazon announced that its telehealth program, Amazon Care, will be available nationwide in the United States.
Amazon anunció que su programa de telesalud, Amazon Care estará disponible a nivel nacional en Estados Unidos. El programa que fue lanzado en septiembre de 2019, como una prueba piloto para empleados de Amazon en Seattle, ha evolucionado en los últimos años para convertirse en un prestador de servicios de salud no solo de manera virtual sino también presencial.
In this sense, in March 2021, Amazon Care announced its launch for the general public with the aim of providing patient-centric care in a hybrid way. This platform combines the provision of virtual and face-to-face services to provide care to companies and families.
They currently have face-to-face services in cities such as Seattle, Baltimore, Boston, Dallas, Austin, Los Angeles, Washington DC and Arlington. In addition, they announced that this year they will establish themselves in 20 new US metropolitan areas, for the provision of their services, for example, San Francisco, Miami, Chicago and New York.
The COVID-19 pandemic caused a great demand for this type of service in the United States, in addition, the option of receiving virtual or home care allows patients to receive a more complete service. In this way patients can receive primary care, even care for chronic diseases.
“Los pacientes están cansados de un sistema de salud que no los pone en primer lugar. Nuestro servicio centrado en el paciente está cambiando eso, una visita a la vez”, explicó Kristen Helton, directora de Amazon Care.
Among the services offered by the platform are primary and urgent care, COVID-19 and influenza tests, vaccinations, treatment of injuries and illnesses, sexual health, and prescription prescription and medication delivery.
