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Province in Chile implements Digital Health strategy to reduce waiting times in health services

Since November, the Health Services of Aconcagua, Chile, have developed in conjunction with the digital Hospital a new model of care based on digital health.

In Chile, the Aconcagua Health Service, the San Camilo hospital, the Ministerial Cabinet and the Digital Hospital, have formed a roundtable for the development of a new care model based on Digital Health techniques, for the people of the region of Valparaiso and San Felipe Aconcagua. The purpose of this intervention is to reduce waiting lists within the Integrated Health Service Networks.

Enrique Paris, Minister of Health, attended the launching conference of the platform virtually and commented the following: "This is a very important advance, since in this way we can reduce the waiting list caused by the pandemic and provide a quality service to many families whose care was delayed due to the coronavirus. With this type of initiative, we are bringing health care to the homes and thus they are not exposed to the virus when they have to leave their homes".

The development of the project involved working closely with high complexity hospitals in the health network of Aconcagua, and subsequently identifying the gaps in specialists and technology, as well as defining the training processes and access to imaging procedures.

Additionally, teleconsultation care has been implemented, thanks to the specialists of the digital hospital. Currently they have provided services in specialties of diabetes, cardiology, adult neurology, child neurology, child diabetology, otolaryngology, child surgery and hematology. With this, they seek to implement digital strategies at all levels and modalities of care, either remotely, at home or in primary healthcare establishments. This is part of the Salud Digital en Tu Barrio strategy.

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