The Comprehensive Center for Mental Health (CISAME), of the Technical Secretariat of the National Mental Health Council, is a unit specializing in mental health, psychiatry, psychological care and physical rehabilitation.
Until 2020, care at CISAME had always been provided in person, however, after the health emergency, the schemes had to be modified in order to continue providing services to patients.
More than a year ago, in August 2020, CISAME began providing remote care. “The experience has been really enriching, since we had never had the opportunity to carry out this practice before, so at first it represented a challenge, one of the main barriers we faced was making sure that both patients and therapists we could have access to the technology that would allow us to participate in this type of work”, explains a report from the National Center for Technological Excellence in Health (CENETEC).
CISAME provided training to therapists and specific support for the effective use of the technologies necessary for remote care. However, there were challenges such as “limited access to devices to participate in telepractice in the work environment”.
The therapists implemented didactic materials such as videos and music and verified that this type of digital resources managed to increase motivation in pediatric patients "the benefit obtained by implementing this way of working is that it has been possible to give a more efficient flow to the waiting lists since the treatments can be "intensive" by being able to intervene more than once a week with the users without this representing an extra expense, thus shortening the waiting times for admission to the service".
Learn more about this service at: https://cenetec-difusion.com/observatoriotelesalud/2021/09/20/intervencion-a-distancia-en-pacientes-con-trastornos-del-lenguaje-y-aprendizaje-en-el-centro-integral-de-salud-mental/