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Use of Digital Platforms
Authorities in Chile deliver the first accreditation of the Quality Seal to Telemedicine Platforms

The National Center for Health Information Systems (CENS) of Chile awarded Care You, a Chilean startup, the first accreditation of the Seal of Quality for Telemedicine Platforms.

The CENS presented in January of this year the Seal of Quality for the Evaluation of Telemedicine Practices through specialized software. The purpose of which is to evaluate and measure in a reproducible and standardized manner, the technical and clinical quality of a software product used for the provision of telemedicine services.

The CENS seeks to achieve high quality standards in the application of software in the health ecosystem, especially in telemedicine. In this sense, the National Health Fund (Fonasa) announced that they have approved the first certification of a teleconsultation platform with the CENS Quality Seal.

This is the Chilean startup Care You, a platform that seeks to digitize continuous care processes, therefore, they offer a telemedicine platform and digital clinical records that evaluate and measure certain variables and goals of each patient.

Care You will now be able to register their platform to the Fonasa system, as explained by the executive director of the technology center, Dr. May Chomali: “Once companies obtain certification, they have the possibility of registering their telemedicine platforms with FONASA. For doctors or physiotherapists who work from home and want to use public insurance bonds, they can do so as long as they use certified platforms; Only in this way can they be registered for this type of benefit,” he said.

Fonasa, together with CENS, seek to promote good practices in telemedicine, and regulate platforms so that patients receive quality services. In addition, certified platforms can be used with bonds financed by public insurance. “It is, on the one hand, a competitive advantage for these companies, but, at the same time, a great benefit for the health professionals themselves and fundamentally for the patients in a series of aspects”, explained Dr. Chomali.

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