Thanks to the work of more than 300 professionals who provide teleconsultations, the public health system in Jujuy, Argentina, carried out 169 thousand 786 in the first six months of 2021.
In the province of Jujuy in Argentina, they have implemented since March 2020, a Digital Health service to provide remote care during times of social distancing. Despite the gradual reopening, the system continues to function and serve the population that requires it, through telemedicine and teleconsultations. Care is provided through Zoom video calls.
From January to June 2021, the telecare team provided 6,834 general medicine consultations; 1,047 tele-dentistry services, 4,565 mental health consultations, of which 80 were for adolescents and 505 were through the telephone line; and finally 466 services that resolved doubts about COVID-19 and 156 thousand 869 follow-ups to positive and symptomatic patients to COVID-19. Recently the system has added new specialties such as telenursing and telenutrition.
All inquiries are free. The Ministry of Health of Jujuy enabled a section on its website: http://salud.jujuy.gob.ar/ through the "Virtual Assistance" button.
Training and promotion of telehealth
On the other hand, from April to July of this year, the Jujuy Digital Health team taught the course: Introduction to telehealth for its application in public services in the Province of Jujuy”, which aimed to share the experiences lived from March 2020 and promote the use of telemedicine and this type of medical care modality.
The course was divided into four modules and achieved the participation of more than 900 virtual attendees. Topics included the historical contextualization of telehealth; telehealth concepts and terms; technical and professional aspects; remote care for COVID-19 patients, among others.
