Through the modernization and digitization of health service delivery establishments, the state of Michoacán managed to establish a strategy with various Digital Health tools to serve the population.
In 2017, the Government of the State of Michoacán and the State Health Secretariat launched a digitalization strategy in health services, through a network of computer equipment with internet connection and enabled to make electronic clinical records. That year, this equipment was installed in basic health units to begin digitalization little by little.
Subsequently, the Health Registration System (SRS) was created, which currently exists in all the entity's medical units, at all levels of care. The SRS and the collection and management of medical data gave way to the creation of the Center for Health Intelligence (CIS) in May 2020.
The implementation of digital tools in hospitals and medical centers has allowed doctors to make and deliver electronic prescriptions to patients and also digitally record the data collected during a consultation.
On the other hand, modernization in the provision of health services was key to applying telemedicine tools during the COVID-19 pandemic. Through an information network that connected 438 health centers and modules, 27 hospitals and 73 mobile units, it was possible to implement this remote care service.
Through this network, the response to COVID-19 infections was more efficient, in the same way the data from the consultations formed part of the epidemiological surveillance carried out by the state during the health emergency. In addition, the CIS has a command center that was especially useful during the COVID-19 health emergency, thanks to the display of graphs and indicators on the progress or reduction of infections.
Also as part of the Telemedicine strategy in response to the pandemic, the Ministry of Health created an application: Mi Salud Mich. Thanks to this app, they managed to make more than 6,700 video calls, assisting the population with their doubts about the virus, how to perform care, and how to treat the disease at home if it is not serious. Through video calls, the progress of COVID-19 was evaluated in patients who were recovering at home.
Another of the actions carried out thanks to telemedicine were consultations with patients with childhood cancer. At the "Eva Samano de López Mateos" Children's Hospital, pediatric patients were monitored remotely, to avoid displacement and possible COVID-19 infections. In the hospital they carried out more than 500 medical attentions.
