{"id":8667,"date":"2020-07-23T09:47:09","date_gmt":"2020-07-23T14:47:09","guid":{"rendered":"https:\/\/saluddigital.com\/?p=8667"},"modified":"2025-10-21T14:41:43","modified_gmt":"2025-10-21T20:41:43","slug":"cens-en-chile-publica-guia-para-las-buenas-practicas-en-telemedicina","status":"publish","type":"post","link":"https:\/\/saluddigital.com\/en\/plataformas-digitales\/cens-en-chile-publica-guia-para-las-buenas-practicas-en-telemedicina\/","title":{"rendered":"CENS in Chile releases guide to good practices in telemedicine"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8667\" class=\"elementor elementor-8667\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77e7484 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"77e7484\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8e3657\" data-id=\"a8e3657\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96400f9 elementor-widget elementor-widget-heading\" data-id=\"96400f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The National Health Information Systems Centre (CENS) published recommendations on the use of telemedicine during the COVID-19 pandemic.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82c7117 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"82c7117\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d07640\" data-id=\"3d07640\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d75581c elementor-widget elementor-widget-text-editor\" data-id=\"d75581c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CENS published the document: \"Telemedicine during the COVID-19 epidemic in Chile: Guide to Good Practices and Recommendations\", with the support of various hospitals, clinics, universities, agencies and government institutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8afefc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"d8afefc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47d1722\" data-id=\"47d1722\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eeb883 elementor-widget elementor-widget-text-editor\" data-id=\"8eeb883\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The guide recognizes what has been done in countries that have been successful in controlling the epidemic in their territories in terms of Digital Health strategies. Actions such as teleconsultas and remote monitoring of patients or detection of contagion patterns through artificial intelligence techniques, among others.<\/p><p>Telehealth and its various tools have been important in dealing with the pandemic, including since February WHO has made recommendations on the use of such tools to assess suspected cases remotely.<\/p><p>Similarly, in April, the Ministry of Health published the document \"Guidance on the management and monitoring of patients with chronic diseases in COVID-19\" in which they suggested that during the epidemic, remote care should be prioritized, either through telephone, through the digital hospital, or telemedicine services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d3a1364\" data-id=\"d3a1364\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29b826b elementor-widget elementor-widget-image\" data-id=\"29b826b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/07\/2536.jpg\" class=\"attachment-full size-full wp-image-8668\" alt=\"\" srcset=\"https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/07\/2536.jpg 2560w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/07\/2536-548x365.jpg 548w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/07\/2536-768x512.jpg 768w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/07\/2536-840x560.jpg 840w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/07\/2536-391x260.jpg 391w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-948f254 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"948f254\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5882e85\" data-id=\"5882e85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4331bf7 elementor-widget elementor-widget-text-editor\" data-id=\"4331bf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The guide consists of seven sections that includes recommendations with more detailed information which are:<\/p><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol><li>Clinical recommendations for the provision of teleconsultation services.<\/li><li>Recommended basic tools and patient data security during the COVID-19 epidemic.<\/li><li>Operational recommendations to successfully execute telemedicine processes.<\/li><li>Recommendations regarding the physical space in which telemedicine care will be provided.<\/li><li>Technical recommendations concerning the quality of the technological solution.<\/li><li>Ethical and Legal Recommendations for the implementation of teleconsultation and Consent process during the pandemic.<\/li><li>Telemedicine in Chile according to the Health Subsystem.<\/li><\/ol><\/li><\/ol><\/li><\/ol><p>\u00a0<\/p><p>Recommendations include technical aspects such as minimal hardware and software requirements for remote consultations, as well as a stable internet connection, so service providers need to ensure that an efficient communication channel is established so that users know what these minimum specifications are.<\/p><p>In addition to informing users, health professionals must be trained to successfully implement Digital Health tools.<\/p><p>Within the recommendations of the physical space, CENS recommends adequate lighting as well as an adequate acoustic area to make communication as clear as possible.<\/p><p>The guide also includes a number of legal specifications, for the correct application of these services, due to the current circumstances due to the epidemic, in this suggest verbal consent by the patient when using telemedicine or remote consultation services.<\/p><p>Chile has a consolidated telehealth and telemedicine system, implemented in universities and in the public health system, that is why it is necessary to specify the conditions that must exist for the optimal development of these services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b91a417 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"b91a417\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5b06e3\" data-id=\"c5b06e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b1df55 elementor-widget elementor-widget-toggle\" data-id=\"7b1df55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1291\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1291\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">BIBLIOGRAPHY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1291\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1291\"><p><strong>CENS<\/strong><\/p><p><a href=\"https:\/\/cens.cl\/guia-buenas-practicas-telemedicina\/\">https:\/\/cens.cl\/guia-buenas-practicas-telemedicina\/<\/a><\/p><p>\u00a0<\/p><p><a href=\"http:\/\/familiarycomunitaria.cl\/FyC\/wp-content\/uploads\/2020\/04\/OT-COVID-19-cr%C3%B3nicos.pdf\">http:\/\/familiarycomunitaria.cl\/FyC\/wp-content\/uploads\/2020\/04\/OT-COVID-19-cr%C3%B3nicos.pdf<\/a><\/p><p>\u00a0<\/p><p><a href=\"https:\/\/apps.who.int\/iris\/bitstream\/handle\/10665\/331215\/WHO-2019-nCov-IPCPPE_use-2020.1-eng.pdf\">https:\/\/apps.who.int\/iris\/bitstream\/handle\/10665\/331215\/WHO-2019-nCov-IPCPPE_use-2020.1-eng.pdf<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>El Centro Nacional de Sistemas de Informaci\u00f3n en Salud (CENS), public\u00f3 recomendaciones sobre el uso de la telemedicina durante la pandemia de COVID-19 El CENS public\u00f3 el documento: \u201cTelemedicina durante la epidemia de COVID-19 en Chile: Gu\u00eda de Buenas Pr\u00e1cticas y Recomendaciones\u201d, con el respaldo de diversos hospitales, cl\u00ednicas, universidades, organismos e instituciones de gobierno. La gu\u00eda reconoce lo hecho en pa\u00edses que han tenido \u00e9xito en el control de la epidemia en sus territorios en cuanto a estrategias de Salud Digital. Acciones como las teleconsultas y monitoreo remoto a pacientes o la detecci\u00f3n de patrones de contagio a trav\u00e9s de t\u00e9cnicas de inteligencia artificial, entre otras. La telesalud y sus diversas herramientas han sido importantes para enfrentar la pandemia, incluso desde febrero la OMS realiz\u00f3 recomendaciones sobre el uso de este tipo de herramientas para evaluar a casos sospechosos de manera remota. De igual forma en abril, el Ministerio de Salud public\u00f3 el documento \u201cOrientaci\u00f3n de manejo y seguimiento de pacientes con enfermedades cr\u00f3nicas en contingencia COVID-19\u201d en el cual sugirieron que durante la epidemia se debe privilegiar la atenci\u00f3n a distancia, ya sea v\u00eda telef\u00f3nica, a trav\u00e9s del hospital digital, o servicios de telemedicina. La gu\u00eda consta de siete apartados que incluye recomendaciones con informaci\u00f3n m\u00e1s detallada: Recomendaciones cl\u00ednicas para la prestaci\u00f3n de servicios de teleconsulta. Herramientas b\u00e1sicas recomendadas y la seguridad de los datos del paciente durante la epidemia de COVID-19. Recomendaciones desde el punto de vista Operacional para ejecutar de forma exitosa los procesos de telemedicina. Recomendaciones con respecto al espacio f\u00edsico en donde se va a prestar la atenci\u00f3n de telemedicina. Recomendaciones T\u00e9cnicas referentes a calidad de la soluci\u00f3n tecnol\u00f3gica. Recomendaciones \u00c9ticas y Legales para la implementaci\u00f3n de teleconsulta y proceso de Consentimiento durante la pandemia. Telemedicina en Chile de acuerdo al subsistema de Salud. \u00a0 Entre las recomendaciones se encuentran aspectos t\u00e9cnicos como aspectos m\u00ednimos requeridos de hardware y software para realizar consultas a distancia, as\u00ed como una conexi\u00f3n a internet estable, por lo que es necesario que los prestadores de servicios se aseguren de establecer un canal de comunicaci\u00f3n eficiente para que los usuarios conozcan cuales son estas especificaciones m\u00ednimas. Adem\u00e1s de informar a los usuarios, los profesionales de salud deben estar capacitados para la ejecuci\u00f3n exitosa de las herramientas de Salud Digital. Dentro de las recomendaciones del espacio f\u00edsico, el CENS recomienda una iluminaci\u00f3n adecuada, as\u00ed como una zona ac\u00fastica adecuada para que la comunicaci\u00f3n sea lo m\u00e1s clara posible. La gu\u00eda incluye adem\u00e1s una serie de especificaciones legales, para la correcta a aplicaci\u00f3n de estos servicios, debido a las circunstancias actuales por la epidemia, en esta sugieren el consentimiento verbal por parte del paciente al utilizar telemedicina o servicios de consulta remota. Chile cuenta con un sistema de telesalud y telemedicina consolidado, implementado en viarias universidades y en el sistema de salud p\u00fablico, es por ello que es necesario precisar las condiciones que deben existir para un desarrollo \u00f3ptimo de estos servicios. BIBLIOGRAF\u00cdA CENS https:\/\/cens.cl\/guia-buenas-practicas-telemedicina\/ \u00a0 http:\/\/familiarycomunitaria.cl\/FyC\/wp-content\/uploads\/2020\/04\/OT-COVID-19-cr%C3%B3nicos.pdf \u00a0 https:\/\/apps.who.int\/iris\/bitstream\/handle\/10665\/331215\/WHO-2019-nCov-IPCPPE_use-2020.1-eng.pdf<\/p>","protected":false},"author":1,"featured_media":8668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154,153],"tags":[145],"class_list":["post-8667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunidades-conectadas","category-plataformas-digitales","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/comments?post=8667"}],"version-history":[{"count":0,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8667\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media\/8668"}],"wp:attachment":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media?parent=8667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/categories?post=8667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/tags?post=8667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}