{"id":8365,"date":"2020-06-29T09:25:24","date_gmt":"2020-06-29T14:25:24","guid":{"rendered":"https:\/\/saluddigital.com\/?p=8365"},"modified":"2025-10-21T14:53:07","modified_gmt":"2025-10-21T20:53:07","slug":"avanza-imss-en-agenda-digital-adopcion-progresiva-de-app-para-agendar-citas","status":"publish","type":"post","link":"https:\/\/saluddigital.com\/en\/plataformas-digitales\/avanza-imss-en-agenda-digital-adopcion-progresiva-de-app-para-agendar-citas\/","title":{"rendered":"IMSS advances in digital agenda: progressive adoption of app to schedule appointments"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8365\" class=\"elementor elementor-8365\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a749c3e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"a749c3e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b84431d\" data-id=\"b84431d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e873b8 elementor-widget elementor-widget-heading\" data-id=\"0e873b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Mexican Social Security Institute begins its process towards the technological vanguard through its IMSS Digital portal that will offer an improvement in customer service and higher quality in its health services.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12c6337 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"12c6337\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ea6230\" data-id=\"6ea6230\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea5c4c8 elementor-widget elementor-widget-text-editor\" data-id=\"ea5c4c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Mexican Social Security Institute (IMSS) already has its own digital platform to make it easier for users to enter all the health systems it offers without the need to wait so long.<\/p><p>IMSS Digital is the mobile application that allows you to:<\/p><p>1.- Schedule a medical appointment up to one month in advance.<\/p><p>2.- Check validity.<\/p><p>3.- Reschedule queries at the most convenient time.<\/p><p>4.- Avoid waiting rows.<\/p><p>5.- Locate clinics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-13cc780\" data-id=\"13cc780\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de815e5 elementor-widget elementor-widget-image\" data-id=\"de815e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/06\/Avanza-IMSS-en-agenda-digital.png\" class=\"attachment-full size-full wp-image-8366\" alt=\"\" srcset=\"https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/06\/Avanza-IMSS-en-agenda-digital.png 1200w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/06\/Avanza-IMSS-en-agenda-digital-660x347.png 660w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/06\/Avanza-IMSS-en-agenda-digital-768x403.png 768w, https:\/\/saluddigital.com\/wp-content\/uploads\/2020\/06\/Avanza-IMSS-en-agenda-digital-840x441.png 840w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e48951 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"4e48951\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3605862\" data-id=\"3605862\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60c82aa elementor-widget elementor-widget-text-editor\" data-id=\"60c82aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IMSS Digital can be accessed through an app available for download on mobile devices, or through direct login on the website.<\/p><p>The aim of both is to evolve the health service and adapt it to the new digital services offering through a model that includes new technologies and the use of the Internet of Things through the various digital platforms.<\/p><p>This proposal that IMSS makes available through its IT Department provides the most suitable tools for the rightholder to enjoy a better service and avoid non-conformities.<\/p><p>An example of the progress and progress of the use of this strategy is in Puebla, where 19% of the consultations of Cholula clinic 12 are already exercised through this application.<\/p><p>This is because patients can request their medical consultation and process other services from the comfort of their home, office, or wherever they are. \"It's a saving in time and in cumbersome processes,\" said Jeft\u00e9 de Jes\u00fas Espinoza Vera, Computer Science Coordinator at the State Delegation.<\/p><p>In order to access the app, you only need to enter: CURP, Social Security Number, and email.<\/p><p>The biggest retro that the Institution is presenting is the low number of users that there are at the moment. Of the 2 million registered in the system, only 10% make use of the application.<\/p><p>It is important to inform the population to promote and motivate the use of digital platforms and thus achieve greater benefits in the sector in favor of users.<\/p><p>The app can be downloaded from any smartphone at: <a href=\"http:\/\/www.imss.gob.mx\/imssdigital\">http:\/\/www.imss.gob.mx\/imssdigital<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e57e16e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"e57e16e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dec5ca3\" data-id=\"dec5ca3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cbeb7ca elementor-widget elementor-widget-toggle\" data-id=\"cbeb7ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2131\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2131\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">BIBLIOGRAPHY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2131\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2131\"><p><strong>MILLENNIUM<\/strong><\/p><p><a href=\"https:\/\/www.milenio.com\/ciencia-y-salud\/desdenan-aplicacion-imss-agendar-consultas-10-emplea\">https:\/\/www.milenio.com\/ciencia-y-salud\/desdenan-aplicacion-imss-agendar-consultas-10-emplea<\/a><\/p><p>\u00a0<\/p><p><strong>GOVERNMENT OF MEXICO<\/strong><\/p><p><a href=\"https:\/\/www.gob.mx\/imssdigital\">https:\/\/www.gob.mx\/imssdigital<\/a><\/p><p>\u00a0<\/p><p><strong>THE JOURNAL OF JUAREZ<\/strong><\/p><p><a href=\"https:\/\/diario.mx\/juarez\/invita-imss-a-agendar--citas-via--digital-20190902-1557771.html\">https:\/\/diario.mx\/juarez\/invita-imss-a-agendar&#8211;citas-via&#8211;digital-20190902-1557771.html<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>El Instituto Mexicano del Seguro Social comienza su proceso hacia la vanguardia tecnol\u00f3gica a trav\u00e9s de su portal IMSS Digital que ofrecer\u00e1 una mejora en la atenci\u00f3n al usuario y mayor calidad en sus servicios de salud. El Instituto Mexicano del Seguro Social (IMSS) ya cuenta con su propia plataforma digital para facilitar a los usuarios el ingreso a todos los sistemas de salud que ofrece sin la necesidad de esperar tanto. IMSS Digital es la aplicaci\u00f3n m\u00f3vil que permite: 1.- Agendar citas m\u00e9dicas hasta con un mes de anticipaci\u00f3n. 2.- Verificar vigencias. 3.- Reprogramar consultas en el horario m\u00e1s conveniente. 4.- Evitar filas de espera. 5.- Localizar cl\u00ednicas. Se puede tener acceso a IMSS Digital por medio de una aplicaci\u00f3n disponible para descargar en dispositivos m\u00f3viles, o por medio del ingreso directo en el sitio web. El objetivo de ambos es evolucionar el servicio de salud y adaptarlo a la nueva oferta de servicios digitales mediante un modelo que incluya nuevas tecnolog\u00edas y el uso del internet de las cosas mediante las diversas plataformas digitales. Esta propuesta que pone a disposici\u00f3n el IMSS a trav\u00e9s de su Departamento de Inform\u00e1tica proporciona las herramientas m\u00e1s aptas para que el derechohabiente goce de un mejor servicio y evitar las disconformidades. Un ejemplo del avance y progreso del uso de esta estrategia se encuentra en Puebla, donde el 19% de las consultas de la cl\u00ednica 12 de Cholula ya se ejercen por medio de esta aplicaci\u00f3n. Esto se debe a que los pacientes pueden solicitar su consulta m\u00e9dica y tramitar otros servicios desde la comodidad de su hogar, oficina o dondequiera que est\u00e9n. \u201cEs un ahorro en tiempo y en procesos engorrosos\u201d, asegur\u00f3 Jeft\u00e9 de Jes\u00fas Espinoza Vera, coordinador de Inform\u00e1tica de la Delegaci\u00f3n Estatal. Para poder ingresar a utilizar la aplicaci\u00f3n, solamente es necesario que el usuario ingrese: CURP, N\u00famero de Seguro Social, y correo electr\u00f3nico. El mayor retro que est\u00e1 presentando la Instituci\u00f3n es la baja cantidad de usuarios que hay en este momento. De los 2 millones registrados en el sistema, solamente el 10% hace uso de la aplicaci\u00f3n. Es importante informar a la poblaci\u00f3n para promover y motivar el uso de las plataformas digitales y de esta forma lograr mayores beneficios en el sector a favor de los usuarios. La aplicaci\u00f3n se puede descargar desde cualquier dispositivo inteligente en: http:\/\/www.imss.gob.mx\/imssdigital BIBLIOGRAF\u00cdA MILENIO https:\/\/www.milenio.com\/ciencia-y-salud\/desdenan-aplicacion-imss-agendar-consultas-10-emplea GOBIERNO DE M\u00c9XICO https:\/\/www.gob.mx\/imssdigital EL DIARIO DE JU\u00c1REZ https:\/\/diario.mx\/juarez\/invita-imss-a-agendar\u2013citas-via\u2013digital-20190902-1557771.html<\/p>","protected":false},"author":1,"featured_media":8366,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156,153],"tags":[145],"class_list":["post-8365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-big-data","category-plataformas-digitales","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/comments?post=8365"}],"version-history":[{"count":0,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8365\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media\/8366"}],"wp:attachment":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media?parent=8365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/categories?post=8365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/tags?post=8365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}