{"id":8297,"date":"2020-06-18T09:29:25","date_gmt":"2020-06-18T14:29:25","guid":{"rendered":"https:\/\/saluddigital.com\/?p=8297"},"modified":"2025-10-21T14:57:45","modified_gmt":"2025-10-21T20:57:45","slug":"el-nhs-y-alexa-se-unen-para-brindar-asesoria-medica-por-voz-en-reino-unido","status":"publish","type":"post","link":"https:\/\/saluddigital.com\/en\/plataformas-digitales\/el-nhs-y-alexa-se-unen-para-brindar-asesoria-medica-por-voz-en-reino-unido\/","title":{"rendered":"NHS and Alexa team up to provide voice medical advice in the UK"},"content":{"rendered":"
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The virtual assistant Alexa developed by Amazon, joins with the UK National Health Service (NHS) to offer users the resolution of medical ailments questions with the information authority of one of its most trusted institutions.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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It has become a global premise that the NHS secured an alliance with Alexa, to provide users with verified health information. The goal is to reliably guide and empower patients, but without being taken as medical advice and preventing them from going to health centers where necessary.<\/p>

The operational mode is simple, Alexa will receive any questions from the patients and will automatically process it with its algorithm and access the database of the official website of the British health agency, NHS, to generate a query and deliver the answer in real time. Simple answers to questions like \"how to stop migraine?\" or \"what are the smallpox symptoms?\" may be given.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Health Director Matt Hancock says, \"The partnership with Alexa is to empower patients, and that they can make decisions about their health, coupled with allowing access from the comfort of their home.\"<\/p>

The project seeks to reduce the number of face-to-face medical consultations and reach more people, although some claim that the cost of the devices does not allow the digital divide to be broken. \u00a0<\/p>

One highly benefited sector is visually weak, older adults, and people with different abilities, who will be able to do voice searches to verify information and receive notifications creating empathy between patients and their medical history.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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However, the inclusion of new technologies always has a delicate side, in this case it is related to information security and data privacy; even more so when sensitive data such as user diseases. \u00a0<\/p>

In this case, the Alexa Health Council has been collaborating since 2017 with global institutions for the development and implementation of its artificial intelligence technology on health-related issues. It is set in the crosshairs when it is a state service (NHS) that partners with a foreign technology provider and privacy activists demand information about the operating model. Amazon ensures that users are not being profiled based on their health issues and that they have full autonomy over the stored information, so they can delete any recordings at any time they decide.<\/p>

At this level, the trust in privacy becomes indispensable to success in adopting technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBIBLIOGRAPHY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

MOBI HEALTH NEWS<\/strong><\/p>

https:\/\/www.mobihealthnews.com\/news\/europe\/vitalityhealth-partners-doctify-clinerion-expands-patient-network-explorer-coverage<\/a><\/p>

\u00a0<\/strong><\/p>

BBC<\/strong><\/p>

https:\/\/www.bbc.com\/news\/health-48925345<\/a><\/p>

\u00a0<\/strong><\/p>

NEW YORK TIMES<\/strong><\/p>

https:\/\/www.nytimes.com\/2019\/07\/10\/world\/europe\/alexa-nhs-amazon-privacy.html<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

El asistente virtual Alexa desarrollado por Amazon, se une con el Servicio Nacional de Salud (NHS) de Reino Unido para ofrecer a los usuarios la resoluci\u00f3n de dudas sobre padecimientos m\u00e9dicos con la autoridad de la informaci\u00f3n de una de sus instituciones m\u00e1s confiables. Se ha convertido en premisa mundial que el NHS asegur\u00f3 una alianza con Alexa, para brindar a los usuarios informaci\u00f3n de salud verificada. El objetivo es orientar y empoderar a los pacientes de forma confiable, pero sin que se tome como consejo m\u00e9dico y evite que acudan a los centros de salud en los casos en que sea necesario. La modalidad operativa es simple, Alexa recibir\u00e1 cualquier pregunta de los pacientes y autom\u00e1ticamente la procesar\u00e1 con su algoritmo y acceder\u00e1 a la base de datos del sitio web oficial del organismo de salud brit\u00e1nico, NHS, para generar una consulta y entregar la respuesta en tiempo real. Se podr\u00e1n dar respuestas simples a preguntas del tipo, \u201c\u00bfc\u00f3mo combatir la migra\u00f1a?\u201d o \u201ccu\u00e1les son los s\u00edntomas de la viruela?\u201d. El director de salud, Matt Hancock, asegura que, \u201cla alianza con Alexa es para empoderar a los pacientes, y que puedan tomar decisiones acerca de su salud, aunado a permitir el acceso desde la comodidad de su hogar\u201d. El proyecto busca reducir la cantidad de consultas m\u00e9dicas presenciales y alcanzar un mayor n\u00famero de personas, aunque hay quienes aseguran que el costo de los dispositivos no permite que se rompa la brecha digital.   Un sector altamente beneficiado son los d\u00e9biles visuales, adultos mayores y personas con capacidades diferentes, quienes podr\u00e1n hacer b\u00fasquedas por voz para verificar informaci\u00f3n y recibir notificaciones creando empat\u00eda entre los pacientes y su historial m\u00e9dico. Sin embargo, la inclusi\u00f3n de nuevas tecnolog\u00edas siempre tiene un lado delicado, en este caso es el relacionado con la seguridad de la informaci\u00f3n y la privacidad de los datos; m\u00e1s a\u00fan cuando hay datos sensibles como las enfermedades de los usuarios.   En este caso, el Consejo de Salud de Alexa colabora desde 2017 con instituciones globales para el desarrollo e implementaci\u00f3n de su tecnolog\u00eda de inteligencia artificial en temas relacionados con la salud. Se pone en la mira cuando es un servicio estatal (NHS) el que se al\u00eda con un proveedor de tecnolog\u00eda extranjero y los activistas por la privacidad exigen informaci\u00f3n sobre el modelo operativo. Amazon asegura que no se est\u00e1n creando perfiles de los usuarios en funci\u00f3n de sus problemas de salud y que ellos tienen total autonom\u00eda sobre la informaci\u00f3n almacenada, con esto pueden eliminar cualquier grabaci\u00f3n en el momento que decidan. La confianza en la privacidad se vuelve indispensable para lograr el \u00e9xito en la adopci\u00f3n de la tecnolog\u00eda. BIBLIOGRAF\u00cdA MOBI HEALTH NEWS https:\/\/www.mobihealthnews.com\/news\/europe\/vitalityhealth-partners-doctify-clinerion-expands-patient-network-explorer-coverage   BBC https:\/\/www.bbc.com\/news\/health-48925345   NEW YORK TIMES https:\/\/www.nytimes.com\/2019\/07\/10\/world\/europe\/alexa-nhs-amazon-privacy.html<\/p>","protected":false},"author":1,"featured_media":8298,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156,153],"tags":[145],"class_list":["post-8297","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-big-data","category-plataformas-digitales","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/comments?post=8297"}],"version-history":[{"count":0,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8297\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media\/8298"}],"wp:attachment":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media?parent=8297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/categories?post=8297"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/tags?post=8297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}