{"id":8256,"date":"2020-06-12T09:41:01","date_gmt":"2020-06-12T14:41:01","guid":{"rendered":"https:\/\/saluddigital.com\/?p=8256"},"modified":"2025-10-21T14:59:25","modified_gmt":"2025-10-21T20:59:25","slug":"gobierno-de-la-ciudad-de-mexico-hace-uso-de-las-plataformas-de-teleconsulta-y-digitales-para-enfrentar-al-covid-19","status":"publish","type":"post","link":"https:\/\/saluddigital.com\/en\/plataformas-digitales\/gobierno-de-la-ciudad-de-mexico-hace-uso-de-las-plataformas-de-teleconsulta-y-digitales-para-enfrentar-al-covid-19\/","title":{"rendered":"Mexico City government makes use of teleconsulting and digital platforms in COVID-19 response"},"content":{"rendered":"
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In response to COVID-19 various governing bodies in this city have implemented lines of communication with patients and health authorities.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The COVID-19 Command Center was created to monitor and evaluate hospital saturation in Mexico City. This center manages patient transfers by ambulance, medical care for hospitalizations and keeps track of deaths from COVID-19.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The Center is part of the C5, which is responsible for the security surveillance of Mexico City. The general manager of operations of C5, explained that this area is only activated when the city lives a contingency that warrants the work of different units.<\/p>

This area serves three functions for the management of the pandemic in the city, which are medical care and information via telephone, hospital information and a specific group for the management of bodies.<\/p>

In addition, the C5 houses the Locatel service that since its foundation in 1979 offers different types of advisory, judicial, psychological and even veterinary services. In response to COVID-19, Locatel enabled its telephone lines (56 58 11 11), to provide timely advice informs those who develop symptoms or require information about the virus. Users can request medical consultations via SMS or phone calls.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Locatel's medical team is made up of 130 professionals and they are the ones who by telephone or courier apply filters to patients to know the severity of their situation and channel them to hospitals or follow them from their homes.<\/p>

Jorge Luis P\u00e9rez Hern\u00e1ndez Director General of Technological Operation of the Locatel Public Innovation Agency, said that health consultations by telephone are offered since 1990. However, prior to the health emergency they had only 30 doctors, so, in conjunction with Mexico City\u2019s Secretariat of Health, staff were expanded and the 100 new doctors received training for the telephone interviews.<\/p>

The metropolitan area of Mexico City is the most affected by COVID-19 in Mexico, which is why the authorities have joined forces to create projects in response to this disease to avoid the saturation of hospitals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBIBLIOGRAPHY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

INDIGO REPORT <\/strong><\/p>

https:\/\/www.reporteindigo.com\/reporte\/locatel-trinchera-contra-el-covid-servicio-consultas-medicas-casos-sintomas\/<\/a><\/p>

\u00a0<\/p>

WHAT MAGAZINE<\/strong><\/p>

https:\/\/revistaq.mx\/salud\/ciudad-de-mexico-se-apoya-en-la-telemedicina-para-no-saturar-sus-hospitales\/<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

En respuesta al COVID-19 diversos \u00f3rganos de gobierno de esta ciudad han implementado l\u00edneas de comunicaci\u00f3n con pacientes y con autoridades sanitarias. El Centro de Comando COVID-19, fue creado para controlar y evaluar la saturaci\u00f3n hospitalaria en la Ciudad de M\u00e9xico. Este centro gestiona los traslados de pacientes en ambulancia, la atenci\u00f3n m\u00e9dica para hospitalizaciones y lleva un registro de las muertes por COVID-19. El Centro forma parte del C5, que se encarga de la vigilancia en seguridad de la Ciudad de M\u00e9xico, el director general de operaciones del C5, explic\u00f3 que esa \u00e1rea solo se activa cuando la ciudad vive una contingencia que amerite el trabajo de diferentes dependencias. Esta \u00e1rea cumple con tres funciones para el manejo de la pandemia en la ciudad, que son atenci\u00f3n e informaci\u00f3n m\u00e9dica v\u00eda telef\u00f3nica, informaci\u00f3n hospitalaria y un grupo espec\u00edfico para el manejo de cuerpos. Adicionalmente, el C5 aloja el servicio de Locatel que desde su fundaci\u00f3n en 1979 ofrece distintos tipos de servicios de asesor\u00eda, judicial, psicol\u00f3gica e incluso veterinaria. En respuesta al COVID-19, Locatel habilit\u00f3 sus l\u00edneas telef\u00f3nicas (56 58 11 11), para dar asesor\u00eda en tiempo informa a quien presente s\u00edntomas o requiera informaci\u00f3n sobre el virus. Los usuarios pueden solicitar consultas m\u00e9dicas a trav\u00e9s de SMS o llamadas telef\u00f3nicas. El equipo m\u00e9dico de Locatel se conforma por 130 profesionales y son quienes v\u00eda telef\u00f3nica o mensajer\u00eda aplican filtros a los pacientes para saber la gravedad de su situaci\u00f3n y canalizarlos a hospitales o darles seguimiento desde sus hogares. Jorge Luis P\u00e9rez Hern\u00e1ndez director General de Operaci\u00f3n Tecnol\u00f3gica de la Agencia de Innovaci\u00f3n P\u00fablica Locatel, indic\u00f3 que las consultas de salud v\u00eda telef\u00f3nica se ofrecen desde 1990. Sin embargo, previo a la emergencia sanitaria solo contaban con 30 m\u00e9dicos, por lo que, en conjunto con la SSa de la Ciudad de M\u00e9xico, se logr\u00f3 la ampliaci\u00f3n del personal y los 100 nuevos m\u00e9dicos recibieron capacitaci\u00f3n para las entrevistas telef\u00f3nicas. La zona metropolitana de la Ciudad de M\u00e9xico es la m\u00e1s afectada por COVID-19 en M\u00e9xico, es por ello que las autoridades han unido esfuerzos para crear proyectos en respuesta a esta enfermedad para evitar la saturaci\u00f3n de los hospitales. BIBLIOGRAF\u00cdA REPORTE INDIGO https:\/\/www.reporteindigo.com\/reporte\/locatel-trinchera-contra-el-covid-servicio-consultas-medicas-casos-sintomas\/ REVISTA QU\u00c9 https:\/\/revistaq.mx\/salud\/ciudad-de-mexico-se-apoya-en-la-telemedicina-para-no-saturar-sus-hospitales\/<\/p>","protected":false},"author":1,"featured_media":8257,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154,153],"tags":[145],"class_list":["post-8256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunidades-conectadas","category-plataformas-digitales","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/comments?post=8256"}],"version-history":[{"count":0,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/8256\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media\/8257"}],"wp:attachment":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media?parent=8256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/categories?post=8256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/tags?post=8256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}