{"id":23564,"date":"2022-01-14T08:52:59","date_gmt":"2022-01-14T14:52:59","guid":{"rendered":"https:\/\/saluddigital.com\/?p=23564"},"modified":"2025-10-21T10:27:40","modified_gmt":"2025-10-21T16:27:40","slug":"el-sistema-de-telesalud-y-coordinacion-de-datos-en-baja-california-durante-la-pandemia","status":"publish","type":"post","link":"https:\/\/saluddigital.com\/en\/big-data\/el-sistema-de-telesalud-y-coordinacion-de-datos-en-baja-california-durante-la-pandemia\/","title":{"rendered":"The Telehealth System and data coordination in Baja California during the pandemic"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"23564\" class=\"elementor elementor-23564\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12efdcf3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"12efdcf3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-234eaf8d\" data-id=\"234eaf8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39b398c elementor-widget elementor-widget-heading\" data-id=\"39b398c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The government of the state of Baja California developed a multidisciplinary model in response to the health emergency due to the pandemic, which includes telemedicine and data coordination, and the use of various digital tools.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-645660c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"645660c5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50e32da\" data-id=\"50e32da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b9dbf7a elementor-widget elementor-widget-text-editor\" data-id=\"5b9dbf7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Telehealth System was implemented systematically in response to COVID-19, and included a statewide assessment center for SARS-CoV-2. The model is focused on the user and on data from care provided by teleconsultation and that interconnects hospitals, clinics and other medical services.<\/p><p>The project had the participation and joint and coordinated work of the Baja California Ministry of Health, the Computer Command, Communication and Control Center of the Baja California State Attorney General&#039;s Office (C4), the Autonomous University of Baja California (UABC), the Colegio de la Frontera Norte (Colef), the University of California at San Diego (UCSD), the Tijuana Institute of Technology (ITT) and the Mexican Red Cross.<\/p><p>In this sense, the implementation of a telemedicine system was largely thanks to the Faculty of Medicine and Psychology (FMP) of the UABC, which since 2016 offers the subject of Telehealth, and in 2017 they carried out a pilot test of ten pediatric consultations from the rural area of San Quint\u00edn. Through a mobile telemedicine platform called Telmedx, this trial connected specialists in genetics, neurology, ophthalmology, dermatology and orthopedics with patients in rural areas.<\/p><p>Likewise, another of the tools used during the pandemic was EMS Track, an open source platform developed by engineering specialists at UCSD. EMS Track, &quot;consists of a mobile App for Android designed to be used by ambulance crews and a dispatch system developed as a web application to be used in 911 emergency centers&quot;, according to the National Center for Technological Excellence in Health (CENETEC). This system shows in a way the registration of routes, distances traveled, location of calls, response time and more.<\/p><p>In this way, the collected data allowed the generation of information such as historical or predictive analysis, optimization processes, and simulation through mathematical models, which were developed by ITT specialists.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48fbf86c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"48fbf86c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1df390d1\" data-id=\"1df390d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b157bd8 elementor-widget elementor-widget-image\" data-id=\"7b157bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/saluddigital.com\/wp-content\/uploads\/2022\/01\/01-22-14.jpg\" class=\"attachment-full size-full wp-image-23566\" alt=\"\" srcset=\"https:\/\/saluddigital.com\/wp-content\/uploads\/2022\/01\/01-22-14.jpg 1024w, https:\/\/saluddigital.com\/wp-content\/uploads\/2022\/01\/01-22-14-660x330.jpg 660w, https:\/\/saluddigital.com\/wp-content\/uploads\/2022\/01\/01-22-14-840x420.jpg 840w, https:\/\/saluddigital.com\/wp-content\/uploads\/2022\/01\/01-22-14-768x384.jpg 768w, https:\/\/saluddigital.com\/wp-content\/uploads\/2022\/01\/01-22-14-18x9.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3532bb0\" data-id=\"3532bb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cecc2b8 elementor-widget elementor-widget-text-editor\" data-id=\"6cecc2b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cThe COVID-19 Telehealth System is operating within the C4 Tijuana facilities, where its operators receive calls through the single 911 emergency number. The telephone operator captures the necessary information about the situation and the user, transferring the information to the different dependencies that can deal with the incident. Radio operators from different services dispatch their units and adequate resources to attend to the emergency\u201d, explained CENETEC.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a937c9c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"2a937c9c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a440ca9\" data-id=\"a440ca9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-474e914d elementor-widget elementor-widget-text-editor\" data-id=\"474e914d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The parties involved developed a complex strategy that promoted the use of various technological platforms in response to COVID-19, which were used to monitor patients, identify sources of contagion, and generate information with collected data. The platforms used in the strategy are:<\/p><ul><li>Centuri\u00f3n Emergency Call Reception and Management System.<\/li><li>Priority Medical Dispatch System. Provide instructions and advice to emergency operators while professional help arrives.<\/li><li>Platform for Tracking, Dispatch and Optimization of Prehospital Emergency Services (EMS Track).<\/li><li>Support Platform for TeleHealth Systems for the follow-up of patients suspected of COVID-19. Developed by the ITT, it consists of a web database to store, view and analyze the records of COVID-19 calls received in the Telehealth System.<\/li><li>Real Time Data Analysis System. Web platform that allows viewing in real time and based on dynamic searches, incidence maps, tables and graphs of COVID-19 calls, incidents reported to 911 and deaths recorded in the C4 databases.<\/li><li>Online registration of the Regulatory Center for Medical Emergencies (CRUM-BC).<\/li><li>Analysis System for High Vulnerability Areas. COLEF and the FMP identified areas of high vulnerability by performing an analysis of the location of the calls received in the Telehealth system.<\/li><li>Telmedx and LAN telemedicine platforms.<\/li><\/ul><p>Between April 1, 2020 and November 30, 2021, the Telehealth System has managed 22 thousand 364 telephone calls. In addition, they made 11,721 follow-up calls to patients in quarantine, providing medical and\/or psychological guidance.<\/p><p>Likewise, they received 10 thousand 643 calls that were transferred from the 911 system, of which 3 thousand 964 were calls from patients with respiratory symptoms that required urgent ambulance dispatch. The coordination of this strategy achieved savings in ambulance shipments of more than 5 million pesos, which was vital to take advantage of the resources available in the state.<\/p><p>Learn more about this important strategy at the following link: <a href=\"https:\/\/cenetec-difusion.com\/observatoriotelesalud\/2022\/01\/05\/telemedicina-y-coordinacion-de-datos-para-el-sars-cov-2-en-baja-california\/\">https:\/\/cenetec-difusion.com\/observatoriotelesalud\/2022\/01\/05\/telemedicina-y-coordinacion-de-datos-para-el-sars-cov-2-en-baja-california\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77407524 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"77407524\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c35dad7\" data-id=\"4c35dad7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e9a07c1 elementor-widget elementor-widget-toggle\" data-id=\"2e9a07c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7811\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7811\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"> BIBLIOGRAPHY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7811\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7811\"><p><strong>CENETEC<\/strong><\/p><p><a href=\"https:\/\/cenetec-difusion.com\/observatoriotelesalud\/2022\/01\/05\/telemedicina-y-coordinacion-de-datos-para-el-sars-cov-2-en-baja-california\/\">https:\/\/cenetec-difusion.com\/observatoriotelesalud\/2022\/01\/05\/telemedicina-y-coordinacion-de-datos-para-el-sars-cov-2-en-baja-california\/<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>El gobierno del estado de Baja California, desarroll\u00f3 un modelo multidisciplinario en respuesta a la emergencia sanitaria por la pandemia, el cual incluye telemedicina y coordinaci\u00f3n de datos, y el uso de diversas herramientas digitales. El Sistema de Telesalud fue implementado sistem\u00e1ticamente en respuesta a COVID-19, e incluy\u00f3 un centro de evaluaci\u00f3n para SARS-CoV-2 para todo el estado. El modelo esta centrado en el usuario y en datos de atenciones prestadas por teleconsulta y que interconecto hospitales, cl\u00ednicas y otros servicios m\u00e9dicos. El proyecto cont\u00f3 con la participaci\u00f3n y el trabajo conjunto y coordinado de la Secretar\u00eda de Salud de Baja California, el Centro de Comando, Comunicaci\u00f3n y Control de C\u00f3mputo de la Fiscal\u00eda General del Estado de Baja California (C4), la Universidad Aut\u00f3noma de Baja California (UABC), el Colegio de la Frontera Norte (Colef), la Universidad de California en San Diego (UCSD), el Instituto Tecnol\u00f3gico de Tijuana (ITT) y la Cruz Roja Mexicana. En este sentido, la implementaci\u00f3n de un sistema de telemedicina, fue gracias en gran parte a la Facultad de Medicina y Psicolog\u00eda (FMP) de la UABC, la cual desde 2016 ofrece la asignatura de Telesalud, y en 2017 realizaron una prueba piloto de diez consultas pedi\u00e1tricas desde la zona rural de San Quint\u00edn. Esta prueba conect\u00f3 a trav\u00e9s de una plataforma m\u00f3vil de telemedicina llamada Telmedx a especialistas en gen\u00e9tica, neurolog\u00eda, oftalmolog\u00eda, dermatolog\u00eda y ortopedia, con los pacientes en la zona rural. Asimismo, otra de las herramientas utilizadas durante la pandemia fue EMS Track, una plataforma de c\u00f3digo abierto desarrollado por especialistas en ingenier\u00eda en la UCSD. EMS Track, \u201cconsta de una App m\u00f3vil para Android dise\u00f1ada para ser utilizada por las tripulaciones de ambulancias y un sistema de despacho desarrollado como una aplicaci\u00f3n web para ser utilizada en las centrales de emergencia 911\u201d, seg\u00fan explica el Centro Nacional de Excelencia Tecnol\u00f3gica en Salud (CENETEC). Este sistema muestra de manera el registro de las rutas, distancias recorridas, localizaci\u00f3n de las llamadas, tiempo de respuesta y m\u00e1s. De esta forma, los datos recolectados, permitieron generar informaci\u00f3n como an\u00e1lisis hist\u00f3ricos o predictivos, procesos de optimizaci\u00f3n, y simulaci\u00f3n a trav\u00e9s de modelos matem\u00e1ticos, que fueron desarrollados por especialistas del ITT. \u201cEl Sistema Telesalud COVID-19 se encuentra operando dentro de las instalaciones de C4 Tijuana, donde sus operadores reciben llamadas a trav\u00e9s del n\u00famero \u00fanico de emergencias 911. El telefonista captura la informaci\u00f3n necesaria de la situaci\u00f3n y del usuario transfiriendo la informaci\u00f3n a las diferentes dependencias que pueden atender el incidente. Los radio-operadores de diferentes servicios despachan sus unidades y recursos adecuados para atender la emergencia\u201d, explic\u00f3 el CENETEC. Las partes involucradas, desarrollaron una compleja estrategia que promovi\u00f3 el uso de diversas plataformas tecnol\u00f3gicas en respuesta a COVID-19, que fueron utilizadas para dar seguimiento a pacientes, identificar focos de contagio y generar informaci\u00f3n con datos recolectados. Las plataformas utilizadas en la estrategia son: Sistema de Recepci\u00f3n y Gesti\u00f3n de Llamadas de Urgencia Centuri\u00f3n. Sistema de Despacho M\u00e9dico Prioritario. Brinda instrucciones y asesor\u00eda a los operadores de emergencias mientras arriba la ayuda profesional. Plataforma de Rastreo, Despacho y Optimizaci\u00f3n de los Servicios Prehospitalarios de Urgencia (EMS Track). Plataforma de Apoyo a los Sistemas de TeleSalud para el seguimiento de pacientes sospechosos de COVID-19. Desarrollada por el ITT, consiste en una base de datos web para almacenar, visualizar y analizar los registros de las llamadas COVID-19 recibidas en el Sistema de Telesalud. Sistema de An\u00e1lisis de Datos en Tiempo Real. Plataforma web que permite visualizar en tiempo real y en base a b\u00fasquedas din\u00e1micas, los mapas de incidencia, tablas y gr\u00e1ficas de las llamadas COVID-19, los incidentes reportados al 911 y las muertes registradas en las bases de datos del C4. Registro en l\u00ednea del Centro Regulador de Urgencias M\u00e9dicas (CRUM-BC). Sistema de An\u00e1lisis de Zonas de Alta Vulnerabilidad. COLEF y la FMP, identificaron zonas de alta vulnerabilidad al realizar un an\u00e1lisis de la ubicaci\u00f3n de las llamadas recibidas en el sistema de Telesalud. Plataformas de telemedicina Telmedx y LAN. Entre el 1 de abril de 2020 y el 30 de noviembre de 2021, el Sistema Telesalud ha gestion\u00f3 22 mil 364 llamadas telef\u00f3nicas. Adem\u00e1s, realizaron 11 mil 721 llamadas de seguimiento de pacientes en cuarentena, proporcionando orientaci\u00f3n m\u00e9dica y\/o psicol\u00f3gica. Asimismo, recibieron 10 mil 643 llamadas que fueron transferidas del sistema 911, de las cuales 3 mil 964 fueron llamadas de pacientes con s\u00edntomas respiratorios que requirieron el despacho de ambulancia de forma urgente. La coordinaci\u00f3n de esta estrategia logr\u00f3 un ahorro de env\u00edos de ambulancia por m\u00e1s de 5 millones de pesos, lo que fue vital para aprovechar los recursos disponibles en el estado. Conoce m\u00e1s sobre esta importante estrategia en el siguiente enlace: https:\/\/cenetec-difusion.com\/observatoriotelesalud\/2022\/01\/05\/telemedicina-y-coordinacion-de-datos-para-el-sars-cov-2-en-baja-california\/ BIBLIOGRAF\u00cdA CENETEC https:\/\/cenetec-difusion.com\/observatoriotelesalud\/2022\/01\/05\/telemedicina-y-coordinacion-de-datos-para-el-sars-cov-2-en-baja-california\/<\/p>","protected":false},"author":1,"featured_media":23566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156,160,3396],"tags":[145],"class_list":["post-23564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-big-data","category-noticias","category-uso-de-plataformas-digitales","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/23564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/comments?post=23564"}],"version-history":[{"count":0,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/23564\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media\/23566"}],"wp:attachment":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media?parent=23564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/categories?post=23564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/tags?post=23564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}