{"id":21494,"date":"2021-09-29T06:55:00","date_gmt":"2021-09-29T11:55:00","guid":{"rendered":"https:\/\/saluddigital.com\/?p=21494"},"modified":"2025-10-21T11:59:01","modified_gmt":"2025-10-21T17:59:01","slug":"programas-de-telemedicina-avanzan-en-panama-a-traves-del-centro-de-contactos-y-la-implementacion-de-teleconsultas-en-hospitales","status":"publish","type":"post","link":"https:\/\/saluddigital.com\/en\/comunidades-conectadas\/programas-de-telemedicina-avanzan-en-panama-a-traves-del-centro-de-contactos-y-la-implementacion-de-teleconsultas-en-hospitales\/","title":{"rendered":"Telemedicine programs advance in Panama through the Contact Center and the implementation of teleconsultations in hospitals"},"content":{"rendered":"
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The Contact Center in Panama is used for the Teleconsultation and Telemedicine Program and provides remote care to patients in the 15 regions of the country.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The Contact Center was specially enabled to carry out telemedicine programs in Panama, the objective is to avoid the crowding of people in health centers either to schedule an appointment, or attend a consultation. Currently a total of 19 medical professionals serve patients nationwide.<\/p>

The Contact Center registers nearly 8,700 remote medical appointments, more than 7,400 teleconsultations and has delivered approximately 12,800 medical prescriptions.<\/p>

"We saw the need to have facilities that provide this type of service, more than anything to give patients peace of mind and comfort," explained the Minister of Health, Luis Francisco Sucre. He also explained that there are only three locations that do not have a teleconsultation service due to connectivity issues. However, there are 31 medical establishments connected to the teleconsultation service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The Electronic Health Information File (SEIS) is also part of the teleconsultation services. The use of this tool allows the professional to know the patient's file, facilitating the follow-up of their appointments. The SEIS is available for consultation from any establishment of the Ministry of Health.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Post-COVID patient care<\/strong><\/p>

On the other hand, teleconsultations have been an important part of caring for patients who have overcome COVID-19. The Ministry of Health has made more than a thousand post-COVID patient care appointments and more than 400 follow-up appointments.<\/p>

The Ministry of Health has described the strategy for post-COVID patients as a "solution that has transformed patient care, significantly influencing their confidence, through programs and doctors that continue to play an essential role in the health of the population. population and that is reinforced by telephone under the same priority conditions.<\/p>

It should be noted that in March 2021 the Government of Panama approved a legislative project for the creation of a Telehealth system throughout the country<\/a>. In addition, since July 2020, they have a virtual office system through the chatbot ROSA (Automatic Health Operational Response)<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t BIBLIOGRAPHY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

PANAMA ON<\/strong><\/p>

https:\/\/www.panamaon.com\/noticias\/entrevistas-y-reportajes\/90829-telemedicina-y-teleconsulta-evolucionan-para-darle-comodidad-y-tranquilidad-a-los-pacientes.html<\/a><\/p>

THE STAR <\/strong><\/p>

https:\/\/www.laestrella.com.pa\/nacional\/210923\/panama-apuesta-teleconsulta-medica-desarrollo-salud-pais<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

El Centro de Contactos en Panam\u00e1 es utilizado para el Programa de Teleconsultas y Telemedicina y brinda atenci\u00f3n remota a pacientes en las 15 regiones del pa\u00eds. El Centro de Contactos fue habilitado especialmente para llevar a cabo programas de telemedicina en Panam\u00e1, el objetivo es evitar la aglomeraci\u00f3n de personas en centros de salud ya sea para agendar una cita, o asistir a una consulta. Actualmente un total de 19 profesionales m\u00e9dicos atienden a pacientes a nivel nacional. El Centro de Contactos registra cerca de 8 mil 700 citas m\u00e9dicas a distancia, m\u00e1s de 7 mil 400 teleconsultas y ha entregado 12 mil 800 recetas m\u00e9dicas aproximadamente. \u201cVe\u00edamos la necesidad de tener instalaciones que brindaran este tipo de servicios, m\u00e1s que nada para darle tranquilidad y comodidad a los pacientes\u201d, explic\u00f3 el ministro de salud, Luis Francisco Sucre. Tambi\u00e9n explic\u00f3 que solo existen tres localidades que no cuentan con servicio de teleconsulta debido a temas de conectividad.  Sin embargo, existen 31 establecimientos m\u00e9dicos conectados al servicio de teleconsulta. El Expediente Electr\u00f3nico de Informaci\u00f3n de Salud (SEIS), tambi\u00e9n forma parte de los servicios de teleconsulta. El uso de esta herramienta permite que el profesional conozca el expediente del paciente facilitando el seguimiento de sus citas.  El SEIS est\u00e1 disponible para la consulta desde cualquier establecimiento del Ministerio de Salud. Atenci\u00f3n a pacientes post COVID Por otra parte, las teleconsultas han sido parte importante en la atenci\u00f3n a pacientes superaron el COVID-19. El Ministerio de Salud ha realizado m\u00e1s de mil citas de atenci\u00f3n a pacientes post COVID y m\u00e1s de 400 citas de seguimiento. El Ministerio de Salud ha calificado la estrategia para pacientes post COVID como una \u201csoluci\u00f3n que ha transformado la atenci\u00f3n de los pacientes, incidiendo significativamente en la confianza de estos, a trav\u00e9s de programas y m\u00e9dicos que siguen cumpliendo un rol esencial en la salud de la poblaci\u00f3n y que se refuerza telef\u00f3nicamente bajo las mismas condiciones de prioridad\u201d. Cabe destacar que en marzo de 2021 el Gobierno de Panam\u00e1 aprob\u00f3 un proyecto legislativo para la creaci\u00f3n de un sistema de Telesalud en todo el pa\u00eds. Adem\u00e1s, desde julio del 2020, cuentan con un sistema de consultorio virtual a trav\u00e9s del chatbot ROSA (Respuesta Operativa de Salud Autom\u00e1tica) BIBLIOGRAF\u00cdA PANAMA ON https:\/\/www.panamaon.com\/noticias\/entrevistas-y-reportajes\/90829-telemedicina-y-teleconsulta-evolucionan-para-darle-comodidad-y-tranquilidad-a-los-pacientes.html LA ESTRELLA https:\/\/www.laestrella.com.pa\/nacional\/210923\/panama-apuesta-teleconsulta-medica-desarrollo-salud-pais<\/p>","protected":false},"author":1,"featured_media":21495,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154,160,3394,3396],"tags":[145],"class_list":["post-21494","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunidades-conectadas","category-noticias","category-redes-sociales","category-uso-de-plataformas-digitales","tag-noticias"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/21494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/comments?post=21494"}],"version-history":[{"count":0,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/posts\/21494\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media\/21495"}],"wp:attachment":[{"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/media?parent=21494"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/categories?post=21494"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saluddigital.com\/en\/wp-json\/wp\/v2\/tags?post=21494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}