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Ministry of Health of Peru announces the relaunch of the Teleattending platform

The Ministry of Health of Peru (Minsa) announced the relaunch of Teleattending, a platform that has brought health services closer to thousands of people in the country.

The Minsa announced that the Teleattending platform will be relaunched to provide daily teleconsultations and telemedicine care to the population. Through Teleattending, more than 7,000 queries are reported daily, and the people who benefit the most are those who live in remote areas or far from the big cities of Peru.

Teleattending is a platform available 24 hours a day, every day of the week, and can be accessed from any device that has an internet connection. Through this platform, it is possible to request, register and follow up on medical consultations carried out through telemedicine.

In this sense, Bernardette Cotrina, general director of the General Directorate of Telehealth, Reference and Emergencies (Digtel), explained that: “We are relaunching our Telehealth care information system, which is a web platform that allows citizens to access telemedicine care. They can be attended by health professionals from different specialties”.

Access to the platform is simple, the first step is to enter teleattending.minsa.gob.pe and fill out a form. Subsequently, it is necessary to select the establishment closest to the user's address and enter the reason for the query.

Teleattending has been one of the most important remote health tools that have been implemented in Peru during the pandemic. Since its creation almost two years ago, through Teleattending, 8,000 Minsa health professionals have provided more than 2,700,000 services in various specialties.

On the other hand, during the announcement of the relaunch of the platform, the Minsa also reported on the incorporation of 60 new health establishments to the National Telehealth Network (RNT), reaching a total of 2,821 health institutions, which form part of this initiative.

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